Navidium Shipping Protection
Still not sure? If you would like to receive a sample then please select the 'Per Tile' option above and continue to checkout. We will then get one sent out to you within 3 working days!
If you do not see the 'Per Tile' option above, please use the contact form below to request your sample.
Please note that any charges on samples will be fully discounted from your total if you decide to go ahead an order!
Please allow between 1 and 3 weeks for dispatch of your goods from date of order and payment. We will provide you with courier details and tracking information when possible.
We offer free collection at our Lisburn store.
Delivery will always be free on orders over £750.
For orders under £750 shipping charges will be calculated at checkout depending on quantities and delivery location.
The customer will have the right to return all goods received if they are not happy with their choice. The goods must be returned in original packaging to our store and the customer will be responsible for arranging transport and insurance of goods.
This must be done within 7 days of receiving the order. Original delivery costs will not be refunded.
If you receive damaged or incorrect tiles you will need to inform us within 3 working days from delivery. We will endeavor to send replacements or issue a refund as quickly as
We are unable to accept returns on leftover tiles. Therefore please make sure that measurements are accurate in order that you order the correct amount of tiles.